Returns on non-plants items are accepted within 24 hours of purchase for refund, store credit or exchange. After 24 hours, store credit is offered. Item must be in same condition as it left the shop.
All plants are FINAL SALE and are not returnable.
As many of our items are hand made of natural materials and may be rustic in nature, they will inherently have defects which are part of their character. Should an item not meet your expectations, we will will be happy to discuss the particular issue and do what we can to rectify the situation on an individual basis.
Plants are not guaranteed beyond 24 hours after purchase. If you have a plant that is experiencing problems, please call the shop at once so that the problem can be addressed immediately.